Synapse Sip Trunk Set-up

You can easily add Siptrunk.com as a sip trunking provider to your AT&T Synapse Device by following this guide!

Step 1:

Create a new Sip Account, giving it a descriptive name. Set the "Account Type" to "Sip Trunking"

Step 2:

Under "Basic Settings" add the following settings:

Account Enabled: Enabled

Account Name: The name you gave it when you created the Sip Account

Max Calls: Set this as equal to the number of channels that you purchased from Siptrunk.com

Display Name: Enter anything desired or leave blank

User Name: Enter your Siptrunk.com Trunk #

Auth User Name: Enter your Siptrunk.com Trunk #

Auth User Password: Enter your Siptrunk.com Trunk Password

Primary Number: Set this to the DID you purchased from, or ported to, Siptrunk.com

 

Step 3:

Under Registration Settings Enter the Following:

Registration Type: Dynamic Registration

Registration Expires: 3600 (Can be set shorter if desired)

 

Step 4:

Under Server Settings Enter the Following:

SIP Server:

    Address or URL: gw1.siptrunk.com

    Port: 5060

Registrar Server:

    Address or URL gw1.siptrunk.com

    Port: 5060

 

Step 5:

Under Codec Configuration Ensure ONLY G711u and G729 are in the enabled column

 

Step 6:

Enter Dialing Rules that Match Your Desired Dialplan

***Ensure that routes which are outbound to numbers in North America other than 911 and 933 are prefixed with a 1 when they are sent to Siptrunk.com. We need to receive 11 digits (ex. 1-555-555-5555) to connect the call.***

 

Step 7:

Repeat steps 1-6 with a second unique name, changing only the URLs in Step 4 to gw2.siptrunk.com. This will ensure that our service is redundant in case gw1.siptrunk.com were to be unreachable.

You have now successfully configured your device. It's time to make some test calls! If you have any problems, be sure to use the link at the top-right of your account to open a support ticket.

 
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk