SIPTRUNK.com Allworx Configuration Instructions
1) To set up the SIP proxy, log into the Allworx System Administration Tool and go to Phone System > Outside Lines > SIP Proxies. Select "Add New SIP Proxy"
The New SIP Proxy page is displayed. Enter in the following information:
UserID : Your SIPTRUNK.com 10 digit Trunk Number (starts with 42) SIP Server: gw.siptrunk.com Port is 5060 Outbound Proxy : Leave this Blank Check the SIP Registration Required box Login ID: Your SIP.US 10 digit Trunk Number (starts with 52)
Password: Your SIPTRUNK.com trunk password
Registrar: gw.siptrunk.com Port 5060
Send Digits as Dialed - NOT CHECKED
Digits sent - ALL DIGITS. . SIPTRUNK.com requires the '1' when sending the number
CLICK ADD BUTTON
2) After creating the SIP Proxy, the Outside Lines page will be displayed. There are additional settings to configure on the Modify screen. Select 'Modify SIP Proxy'. The Modify screen which now includes Advanced Settings is displayed.
Enable Early Media - CHECKED
Offer '100rel' support - CHECKED
Obtain DID/DNIS numbers from : SIP To: header field Use DIALED NUMBER in Request URI of outbound calls
3) To create a Dial Plan Service Group, go to Phone System > Dial Plan
Create a new service group for SIPTRUNK.com or add it to a previously defined service group. To create a new one, select "Add new Service Group" near the bottom of the page. The New Service Group screen is displayed.
Service Group: Put SIPTRUNK.com in the Service Group by choosing it and selecting "move->"
4) Once the Service Group is created, configure the dialing rules.
SIPTRUNK.com requires numbers dialed to be in the format of Country Code + Area Code + Number. North American calls require 1+Area Code + Number.. International calls require just the country code + city code + number. You may choose to have a 'prepend' on your PBX (such as 'dial 9' for an outside line, or dial 011 for an International call), however these must be stripped prior to sending out the SIPTRUNK.com trunk. Our recommended dial pattern is using the Automated Route Selection feature, which is available in version 7.6 and above. You should configure your routes similar to the image below which is set up for a phone in the 404 area code:
5) To create new DID blocks and routing plans, go to Phone Systems > Outside Lines
Select 'add new DID block'. The DID block page is displayed.
In this section, enter your SIPTRUNK.com DID number with a '1' in front of the number. Then choose the destination for where it is going to route (direct to an extension, auto-attendant, etc.)
Update the Call Route
6) All phones must be rebooted so that they acquire the new settings from the Allworx server. Reboot them either using each handset's on-phone menu (Config > reboot phone) or the Allworx System Administration Tool (Phone System > Handsets)